User Agreement
Last updated: October 19, 2026
The complete contractual text below is in English. The English version governs; localized titles and navigation are provided for convenience. Mandatory rights under applicable law remain unaffected.
This User Agreement is the master agreement between you and MAMMADOFF AGENCY LLC (“OSRMRoute”). It sets out, in one place, the documents that govern your use of the Service and how they fit together. By creating an account, generating an API key, or using the Service, you accept this User Agreement and each incorporated document.
1. Acceptance and eligibility
By accessing or using the Service you confirm that you have read and agree to this User Agreement and the documents below, that the information you provide is accurate, that you are at least the age of majority in your jurisdiction, and — if acting for an organization — that you are authorized to bind it.
2. The agreement documents
Your relationship with us is governed together by the following, each incorporated into this User Agreement by reference:
- Terms of Service — the core commercial and legal terms;
- Acceptable Use Policy — what you may and may not do with the Service;
- Privacy Policy — how we handle personal data as controller;
- Data Processing Addendum (DPA) — how we process end-user data you submit, as your processor;
- Refund Policy — billing, cancellations and refunds.
- Plan details and any order form or written agreement you enter into with us.
3. Order of precedence
An executed order form prevails; the DPA prevails for personal-data processing; then the Terms, AUP and Documentation apply. Mandatory law and applicable consumer refund rights prevail over conflicting contractual restrictions.
4. Your account and use
You are responsible for your account, your API keys and all activity under them, and for using the Service lawfully and within your plan’s quotas. Details are set out in the Terms of Service and Acceptable Use Policy.
5. Fees and billing
Recurring subscriptions are billed in advance and renew automatically through our Merchant of Record, Paddle, until cancelled. Prepaid credit purchases and saving a payment method do not themselves create or cancel a subscription. Fees, taxes, cancellations and refunds are described in the Terms of Service and Refund Policy.
6. Privacy and data protection
We process personal data as described in the Privacy Policy. Where you submit end-user personal data through the API, the Data Processing Addendum applies and we act as your processor.
7. Changes
We may update this User Agreement and the incorporated documents. Material changes will be notified by reasonable means, and continued use after the effective date constitutes acceptance.
8. Termination
You may stop using the Service at any time. We may suspend or terminate access as described in the Terms of Service. Sections that by their nature survive termination will continue to apply.
9. Contact
MAMMADOFF AGENCY LLC. Email: [email protected].
Registered in the Republic of Azerbaijan. Tax identification number (VÖEN): 7200653321. Registered address: AZERBAIJAN TARTAR REGION, TARTAR CITY, Nariman Narimanov str, 36.
Questions about this document? Contact us at [email protected].